Packages are generally dispatched within 2 days after receipt of payment and are shipped via Royal Mail. We want your supplies to reach you as quickly as possible and will do everything we can to get them out the door and on their way.
Shipping fees are fixed by Royal Mail and we advise you to bundle your items in one order where possible. We cannot group two orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but care is taken to protect the contents.
If you experience any problem with your order please contact firstname.lastname@example.org explaining the issue and we will respond within 48 hours.